1800-4my-xbox problem?

Question

i called that number and it told me to put in a numeric code or soemthing or the other

no mention of the xbox at all

i know what i pressed so don't say i must have dialed wrong

and i was wondering how much it costs to call them? $1? $2? more?

Answer 1

That is because your dialing 0 (zero) instead of o which is 6.  So dial this #:

1-800-4-699269

Your were dialing this before:

1-8004-699209

Answer 2

1-800 means toll free, so it should not cost anything.

Also, i think you may have dialed the wrong number, because i have always found the XBOX support system to be easy to follow and helpful.