Question:

2 customers quarreeling with salesgirl,what shld i do?

by  |  earlier

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2 customers quarreeling with salesgirl,what shld i do?

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4 ANSWERS


  1. help her out? duh!


  2. If a customer does something like that, it is usually overheard by another clerk/salesperson. It is their duty to call

    on their dept manager to help in a situation that gets out of

    hand. However, it's possible that the clerk would be able to

    satisfy the customer sooner or later. If not, then she should

    call upon the dept manager to help settle the problem. Some

    stores still adhere to the customer always being right. So

    it depends on store policy how the clerk handles a situation.

    I would stay out of it, plain and simple. The customers could

    easily turn on  you out of their frustration. And you would not

    want to be involved in a major fiasco.

  3. get someone else to help them in the store or ask them to leave

  4. ask if you should call the manager

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