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I work for an Emergency 9-1-1 Communications Center. We currently have a couple of employees that are working 10 hour shifts, 4 days on and 4 days off. Some weeks, it comes up less than 40 hours and some weeks it goes a little over. I'm trying to figure out if starting the workweek on a different time and day can make it equal 40 hours every week (it currently runs from Sat-Sat at midnight). Any help with this problem or any sample communications center schedules will be greatly appreciated!
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