A bad experience with AVON?

Question

Hi, AVON is trying to make me pay $500 for an oder I never received.

I complained to two reps that looked after me and head office, and noone replied to me. I turned away 7 customers and now they are referring me onto a collection agency for the money...BUT I NEVER RECEIVED MY ORDER.

I really can't afford to pay this money and don't see why I should have to oay for this, i lost customers and hence lost money of my own when I didn't receive my order.

This is not fair, how can Avon do this to me?

Answer 1

welcome to corporate america..were the little person .. always gets the shaft.. try a lawyer.. or work a deal with the collection company ..

Answer 2

Maybe use a lawyer since you don't owe anything. Heard Avon's a pyramid scheme from some people and difficult to make money

Answer 3

dont they have tracking for the order. like arnt you supposed to sign for it?

Answer 4

You may need to write them a letter of the situation. Letters are taken more serious. Phone operators sometimes dont care and are of no help.

*Edit*

Hopefully they will or have already put it in writing and given you a copy of them stating that it is covered by their insurance and that you will not be billed any more. Whoever told you that needs to send you a letter stating such so you are not liable and have evidence in case a collection agency contacts you, and all you have to do is forward a copy of the statement that says you are not liable and that Avons insurance company is paying for it.

You could even go so far as to find out who the insurance company is for Avon and contact them about it and see if Avon has filed a claim to collect the insurance. If they have then its a matter of harassment and fraud on Avons part by collecting insurance on the lost package and trying to fraud you and insurance company at the same time. Good luck.

Answer 5

Well get someone on the phone and raise h**l !!! Thats just wrong ! Also maybe you can email avon . Your in the right so get someone on the phone to listen to you right now dont wait anymore days . Lol did you ever get hanged up on by a machine ? One time i called pissed and the machine was like i hear your voice is angry call back when your calm lol . Get avon to track your order chances are it never even came to you or a neighbor is enjoying some skin so soft on your expense !!! Call now its might take all night so get comfy !

Izzie