Question:

A crashed acer aspire t671-tb7z

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hi my sons pc seems to of crashed, it just shows the acer logo on the screen and a boot up menu but will not let me do anything, ive done a little reading up but am quite a novice.i think it might be formatted, could u please give me an idea on how to fix this problem ,it would be greatly appreciated thankyou f1at3r1c

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