A question about the zales diamond store?

Question

okay so last december i bought a little gold necklace with a diamond pendant. just 1 week ago, the necklace broke, but i still have the pendant.

does zales have some kind of warranty? will it like replace it or something or like refund the money if i have the receipt? what if i dont have the receipt?

it hasnt been a year yet so idkk.

and where can i find a real gold chain for under $30?

Answer 1

You should try going to Zales & see. I have a white gold chain & a little heart pendant from there. It was a gift from my boyfriend from like 3 years ago & just a month ago it got caught onto my keyboard slot on my desk & broke. I literally cried, I love their jewelry. Like I said, try & see if they can help fix it or replace it. Since they're a chain store, as in they're all over the place, they'll probably still have what they had in the store last December. If not, this will sound silly, but go to your homes, dirtiest, cheapest, bargain town. I live in NYC, so I always go to China Town when I need a quick jewelery cleaning or nose ring or bag. Good luck :).