A question for owners of the Transformers Soundwave MP3 player?

Question

I don't know if any of you have the same problem as me, but it's so hard to transform Soundwave without the spring under his neck popping out of place. Once the spring is out, the head can't be fit back into the body. I have no trouble unscrewing his chassi and putting the spring back into the correct position, but it's just as tedious as h**l and a real hassle. :S Is there any way around this, or am I just stuck having to contend with this little defect?

Answer 1

No, that sounds like a fault to me. I would send it back, or exchange it for a new one