A seller on ebay sent me some cds that were damaged, how do I report this?

Question

I've tried e-mailing them they are not responsive, but 2 of the cds are scratched so bad beyond being playable, another one has a LOT of water damage to the cover and is ripped. Also the shipping was charged wrong. Help please, whats the best thing to do?

Answer 1

forget the shipping. a lot of sellers overcharge on shipping to cover the cost of shipping materials, gas to and from the post office etc. did you pay by paypal? contact them and file a report, you can get a refund. or set up a dispute thru ebay.  

Answer 2

Yes go an Dispute the item. Dispute means when you had a problem with seller item or never received item. Don it now cause you have to do it within 30 days of when the bidding ended.....