I recently moved abroad and changed my address in one of Abbey branches. First idiot in a bank cancelled my bank card, second idiot promised to send me a new one on my Czech address asap. Third idiot sent me a letter that they cannot sent me the card because it is abroad. I phoned them. The fifth idiot thought that Czech Republic is somewhere in UK! I phoned them like 15 times until I got an info that they can only deal with me if I send them a fax with my details and everything. However, I have been trying to send them the fax for a week but it is always occupied! I have been without money for more than 3 weeks, I am not able to come to UK now as I have no money for the journey and no access to my account whatsoever. What can I do, is there any other fax number to Abbey or shall I shoot myself?
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