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What is the procedure of making a claim in your insurance from someone else you have hit.Is there any forms to fill up, or how do I know that sometimes even if you have hit someone a little bit (no serious damage) it can just be a coincidence that the insurance company say (following you call) which actually you havent made it, this is the claim reference nr etc.If both cars are moving one reversing and the other one moving forward whose fault is it if they hit each-other?Totally confusing..
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