Acer Crystal Eye Web Cam. I haven't touched a single setting in my computer but I went to connect

Question

I haven't touched a single setting in my computer but I went to connect to a web conversation and my computer simply says "Camera not found". Its not even there in the hardware. What may have happened and how do I fix it?

My laptop is just a month old and it's crystal eye is already malfunctioning.
Brand : ACER Model: ASPIRE 4530
symptoms;
1.once you click your acer crystal eye webcam - no response you will do a series of rebooting before you can activate the cam
2.once the cam is alreading functioning a message will appear " high speed usb connection" cam stop same problem with James
3.encounter series of cam hang up.

pls. help..