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Add ons and cookies

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when I download extensions, it will not install, it says see error log -203 Also I have several websites that cookies need to be tracked by a 3rd party advertiser, get paid to sites; and the cookies have stopped tracking. I can't download the google toolbar, installation error. I am running firefox 2.0.0.14I am experiencing crashes, quite often. I have done everything I can think of short of uninstalling firefox, and reinstalling. I am on Windows xp Professional. Any help would be appreciated.sharon

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