Adwords fund exhausted even with positive balance?

Question

I create an adwords account with pre-pay option(big mistake). Then I use redeem a $60 voucher code. While the balance shows $58, the account still reports insufficient fund.

What can I do? (other than add fund to the account)

And can I transfer the balance to another adwords account?

Thanks a ton

Answer 1

Please also bare in mind that it is illegal for any individual to have more than one adwords account and if Google catches you, you'll be banned permanently.

The only exception to this rule would be opening one adwords account under your individual name and one for your computer in which you own and operate. It is explicitly listed on their website.

Answer 2

nothing.  You must fund it or shut it down.  you cannot transfer the balance.

Scott  Clark

Qualified Google Adwords Professional

Answer 3

What you can do now is to close down this current Google Adwords account - drop them an email at the following URL:

https://adwords.google.com/support/bin/r...

Let them know that you'll like to close down your Adwords account and ask if they could refund your money in a form of check, or credit into your credit card account. You can expect to get a reply from them within 24 hours (if the day you sent out your email is a working day)

Once your Adwords account is closed down, you set up another one - this time make sure you select a post-pay option. That should do the job.

Hope this helps, and good luck! :)