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After a hard bump our new 50 inch Samsung plasma has no picture and emits a loud humming noise - is it gone?

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After a hard bump our new 50 inch Samsung plasma has no picture and emits a loud humming noise - is it gone?

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  1. What do you mean by a hard bump?  Is the screen cracked or broken, did the back of the tv get bent inward?  Did someone drop it, or throw something at it? Need a little more information please.

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