Again. COMPUTER EXPERTS i need your help really bad!?

Question

somebody please please help me? i have a virus on my computer and idk what happened but there are all these things popping up and changed my background and everything! i have pics and i cant view my view all programs on startup!

http://s285.photobucket.com/albums/ll77/crazy517_2008/?action=view&current=virus2.jpg

and see how it says virus alert? and no time

i already tried changing it no such luck!

ok

im trying to upload the other pic but it is not working

Image upload failed

Upload failed for virus.bmp with error: A network error caused your upload to fail. Please try your upload again.

but thats not my problem

but yeah il explain the picture what would have been

when i go to start

and i wanna view all programs

and its gone

can someone please please help me?

and people tell me to do system restore and stuff and how is that possible if i cant even get to it? remember I CANT VIEW ALL PROGRAMS ON START UP!!!!!! =[

Answer 1

ok it sounds like youve got s trojan or malware or something of the sort  try downloading malware bytes - run a scan and get rid of wtvr it finds- u can get it here-  http://www.malwarebytes.org/mbam.php and that should get rid of it and if it doesnt  (but it probobly will)  you can try AVG to finish the job- http://www.grisoft.com/ best of luck! hope i helped!