All of my messages are showing emoticons instead of characters when using my mobile messenger?

Question

Does anyone know how to fix this? I have gone through all of my menus on my phone and cannot find where to fix this. I also turned off my emoticons on my Yahoo IM, but that did not fix it when I logged on to my mobile phone.

Answer 1

did you try calling your mobile phone service provider? if its tmobile just dial 611 from your phone