Am I covered with AppleCare?

Question

My computer wont turn on even when its plugged in with the charger. Its been acting weird for days but it just turned off today. Will they give me a new computer or fix this one with no charge?

Answer 1

You have 1 year (for parts and labor) and 90 days (for phone support) from original purchase (as complimentary support). But if you bought a Apple Care Protection Plan, you have 3 years for parts and labor and phone support.

Answer 2

Hi There,

Sorry you are having probs with your mac.  If you have apple care they will probably attempt to fix it for free and if that fails replace it.  Hope it works out for ya.