An ebayer has left me a negative feedback, but a very postive message.?

Question

I belive they have somehow accidently Left a Red Negative Feedback, because their message says: ''Great Ebayer, Paid immediately, an asset, recommended!!!'' and I paid immediately after the auction, without any hassle.

They seem inexperienced and new to ebay, how can I get them to withdraw their negative feedback and replace it with positve. Is this possible?

Answer 1

Send them an e-mail and tell them what you just said here and that you believe, by their positive comments, that they just made an error and picked the incorrect button when they left the negative feedback and ask them, if this is true, to go in and correct their mistake.  I feel sure they will and this will keep your record with e-bay clean.  

Good luck.

Answer 2

You cant replace for positive, but they can withdraw and replace for nutural....u kind of muturally agreed. This person proly either hit it by mistake or is new to ebay. These things happen- and when others read the negative feedback they will understand this.

Answer 3

Cant take back feed back. it probley was a mistake

Answer 4

You can withdraw it, but then it will say at the top when someone reads it "feedbacks withdrawn :1" so that doesn't really help. I would contact ebay... Doubt you can get it changed to positive, but definitly can be changed to neutral... when i see someone with a neutral i don't bother reading it etc... so no-one will mind.

Best wishes :D