When I'm at work or something, and I don't know a particular man's name when someone is asking me, I'll say "I don't know that gentleman's name" (instead of saying --- man). But, what about if I was referring to a woman. I couldn't say "I don't know that lady's/woman's name". And, I would sound strange saying "madam or young lady (if she isn't older or young). So, in the female case how would I make the address politely and as sophisticatedly as possible?
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