Question:

Analyse how provising effective customer service benefits customers, employees and the organisation itself?

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Business studies

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   Report

2 ANSWERS


  1. well, providing customer service means that the company is not just after the profit but takes into consideration as well the welfare of its customers and other stakeholders


  2. Three things:

    1) service after the sale...

    2) Repeat customers.

    3) Possitive referals.

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