Question:

Anti virus and anti spyware wont update and is informing me that a bin file is missing?

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the error message tells me that it cannot locate avg8us.chm::/avg8us.hhc

is there a solution to this as reinstalling avg free doesn't help ?

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4 ANSWERS


  1. Hey,

    Don't worry about anything, I just have the same problem. All AVG users are. It's just kind of like a bug, or the update is missing some files. The best recommended thing I suggest you should do is nothing. You might mess up AVG, and waste your time. They will probably update this soon. Your Antivirus and Spyware protection and all those stuff will still be working properly, so you shouldn't worry. The bad thing is you will have the ! on your grayish AVG icon. If you do not trust me you can search 'bin file missing' on Yahoo! Answers. You can see a list of questions exactly like yours posted somewhere 6 hrs, 7 hrs, 5 hrs ago, or somewhere today. It is just a false update made by grisoft. Just be patient and it'll be updated, and everything will be working properly again.

    Good Luck!

    Kevin

    Don't worry!


  2. I came across the same problem but got it sorted.

    1 - Start up AVG,click Update Now.

    2 - The list of updates is shown in Popup, click on the more information link.A list of updates will be shown.

    3 - Click on and save all updates in a file except the last one - http://downloadfree.avg.com/update/u7iav... - because this is causing the problem.

    4 - Cancel the update and instead click on Tools > Update from Directory and go to the file where you saved the updates.Install these and AVG should be working properly again.


  3. get the new 8.1 avg

  4. This is the problem which everyone is facin now,

    to overcome the issue, just follow the steps

    1) go to http://www.grisoft.com/ww.download-updat...

    2) make a directory (new folder) on your desktop called AVG

    3) from the website, download AVI: 270.6.4 (right click and save target as)

    4) from the website, download IAVI: / 1616 (right click and save target as)

    5) Save the files to newly created AVG folder

    6) double click on your AVG systray icon

    7) On menu bar (top) > select tools > update from directory

    8) select the directory called AVG where you put the downloads

    9) As soon as you click that folder, your updates will start and will be complete! :)

    This solved my problem

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