Any bad experiences with Alitalia?

Question

I've flown Alitalia a few times. I've always been disappointed...always. One time: the seat was damaged and wouldn't support my back properly. Imagine if there was a runway accident...person sitting there and behind doesn't stand a chance. The attendents are unfriendly and uncaring...they text on their mobiles while leaning on headrests during the flight and chat with each other in the middle of aisles like they're in a bar. One flight I had to tell an attendent to wake a man up so he could straighten up the seat on landing...the little old lady behind him was getting worried...but looked scared to say anything. The stewerdess looked at me like to say "...why don't you mind your own business". Nice. Another time I took the early flight (set up for business people to get to Milan for meetings)...the flight was good and better than usual but it was delayed taking off for nearly an hour. Another time I was in my seat and looked up and noticed a giant cobweb dangling down full of dust...

Answer 1

i haven't even heard of them until you just said something but no you should have a good time though

- have a good flight!!!

Answer 2

Nope I havent had any.......

Answer 3

they lost my luggage, rude customer service when checking in, even ruder service from the flight crew, needless to say, i will never fly w/them again.