Any complaints for your Local Mcdonald's?

Question

I want to find out if there is any inconveniences you have faced in any of the Mcdonald's store you have been to. Let me know as i am writing customer care improvement program for the company. Feel free to make suggestions. Thanks.

Answer 1

I can give you some suggestion about the Kowloon (Hong Kong) MacDonald's as the followings.

1) There is not enough napkins for the customers. The reason is Hong Kong peoples mostly are greedy. I observed more than twenty times (about four years ago) that an old Chinese woman had been waiting the whole morning and had taken three times (around 8am. to 11 am.) of all the napkins in one use. The MacDonald's managerial personal explained to me one time and she told me to watch that old lady. I think the local MacDonald's did the right thing four years ago.

2) Another old lady had also took all those free daily news paper (Head Lines News, Chinese edition) just one time from the rack. Many say that Hong Kong without old age pension as good as US or Canada. She took it and sold to the used paper collector for about equivalent to 2 cents US.More than 300,000 Hong Kong senior citizens are currently living under the poverty line.

3) Many of them are just having a cup of hot, warm, or cold water without purchasing anything. It reflecting many loney Hong Kong citizens are making local Macdonalds as a meeting place, a place to relax, to chat, or to gossip about the bad guy, named Donald Tsang Yum-keun who don't give a d**n to all Hong Kong poor seniors.

4) There are not enough ketchups, sugar, salt and pepper packages. Many small packages are stolen or taken by many poor Hong Kong citizens.

I think Hong Kong is much different from the US or Canada. Macdonald is almost like my home, or my working place. I usually buy two meals in local Macdonald restaurant neglecting the warning from my clinical doctor. I am not scare of dying. As a matter of fact, my death wish is to have one of my artery gets clout and die instantly without much pain right inside the Macdonald.