Any tips for improving customer/employee communication to ensure what the customer orders is what they truly?

Question

want

Answer 1

You simply repeat it back to them for verification.

So that is one burger with cheese no toppings or condiments, correct?

And they say yes or no.

Answer 2

Don't ask them...simply repeat what they said... "One hamburger with cheese, & small fries."

If it's right they won't say anything, if it's wrong they will correct you, & if they are snippy, ignore them and continue doing the best job you know how with a smile.

Have a great day, & good luck.

Answer 3

Make Everybody who comes in contact with the order also repeat what they want. That way you also have the employees checking each other.

Answer 4

I think it's good that you ask them,so you won't forget anything or whatever.

Answer 5

So that will be one cheese burger with no condiments, only cheese, correct?  Would you like anything else?  Then repeat that also.

Answer 6

Gosh customers are jerks.