Anyone heard of one mobile village[office mobile]? i am being taken to court by Orange because they have .....

Question

...taken out a contract in my name .They keep saying they will refund and close the account in 72 hours.This has been going on for months now i am being taken to court by Orange.They are telling Orange the same story.Who is Mr David Andrews?

Head of customer services and all other departments.He is never available on the phone.Is he the Director? Owner ?of One Mob Village???What do i do?What would YOU do? H e l p.

Answer 1

Try this: http://www.smhm.co.uk/index-4.html

Answer 2

Company Details



  The WebCHeck service is available from Monday to Saturday 7.00am to 12 Midnight UK Time



Name & Registered Office:

SMH MARKETING LIMITED

SOUTHBRIDGE HOUSE

SOUTHBRIDGE PLACE

CROYDON

SURREY CR0 4HA

Company No. 04713414



  



Status: Active

Date of Incorporation: 27/03/2003

Country of Origin: United Kingdom



Company Type: Private Limited Company

Nature of Business (SIC(03)):

7486 - Call centre activities

5261 - Retail sale via mail order houses



Accounting Reference Date: 30/09

Last Accounts Made Up To: 30/09/2006  (TOTAL EXEMPTION FULL)

Next Accounts Due: 30/07/2008

Last Return Made Up To: 27/03/2007

Next Return Due: 24/04/2008



Last Members List: 27/03/2007



Previous Names:

No previous name information has been recorded over the last 20 years.



Branch Details  

There are no branches associated with this company.



Oversea Company Info  

There are no Oversea Details associated with this company.

Answer 3

My partners father is in exactly the same position.  Of equal concern is the fact that One Mobile Village appear to be processing a multitude of further orders with other operators, including Virgin and O2.  I have cancelled the direct debit mandate, but believe they might have credit card details and are attempting to create further contracts that way.  The way the original order is obtained is dubious, but for Orange to then relentlessly pursue the contract is disturbing - they have a responsibility for the actions of their sales agents.  I will be reporting this to the local Trading Standards office.

Answer 4

No Idea but I would keep a record of every call you have madfe in relation to this and back it up with itemised phone bills. keep copies of all letters and emails. send all letters by registered post and keep track of the cost. when it comes to your day in court just tell you side of the story. they will have lawyers but don't be intimidated. Try also going to the Citizens Advice Bureau and trading standards agency, and BBC Watchdog. this could be happening to other people and is a bigger thing. also try the police. tell them some one has stolen your identity and are obtain goods and service with it.