My daily commute is getting worse every day. The new timetable is a joke, they can't run it on time and when the trains do turn up they are too small and hence overcrowded.
Added to this, one of the ticket machines at my home station has been faulty for 6 weeks -- I've told Farce Grate Worsten about it FOUR times now, and each time all that happens is that I get the same grovelly apologetic email telling me how they aim to fix faults within 24 hours. It's got to the stage where I've written to the Chief Exec of FGW about it, and my MP. It's a joke.
'Great Western'? Brunel must be spinning in his grave. This company couldn't run a Hornby train set, never mind a passenger service. They should be stripped of the franchise NOW!
Anyone else agree? Got any horror stories to share?
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