Are you annoyed by the aggressive tactics employed by sales professionals? ?

Question

I understand that they have a job to do but I am absolutely turned off by sales professionals that are just overly aggressive and do whatever they can to keep you on the phone. It really bothers me when I have no interest in what they are selling. How do I politely get them to shut off? This one sales pro was so aggressive that I felt like I had no choice but to be a little rude frankly. I told him why I wasn't interested and he persisted in talking about what I said I was not looking for.

Answer 1

Yeah. I went to buy some furniture with my parents and because they found something too expensive he got loads of his colleagues and his floor manager to talk to us because we wouldn't buy it. They can be quite mean.

Answer 2

You are in control of the situation whether it's on the phone or in person!

If on the phone hang up - don't worry about being rude - they prey on polite people.

If in person, leave the store or wherever you are. Again if that type of sales person smells politeness, they know they can keep circling the prey.

These are not the tactics of true professional salespeople.

Don't worry about hurting the feelings of the other type.

Answer 3

Yes! AND I'm a salesman!!

Nobody likes the "pushy salesman" and I'm surprised that you call him/her a professional.

To answer your question try this. When the sales person calls and won't let you end the call tell them that it's not a good time and ask them what time they finish work. This will automatically put them on the back foot. Persist to get the time if they refuse or ask why (which they will). When they say a time tell them that you will be available after that time for a conversation about their product or service. Then ask for their home telephone number and tell them that you will call THEM back at home when they have finished work- and see how that grabs them!

Seriously, I'm a reasonably successful salesman I've sold millions of pounds worth of IT equipment but top sales pro's know when to walk away from a bad opportunity whether it be a cold call, meeting or stale proposal.

The number one reason sales people fail is spending time in situations that will not buy (simple ehh!). This person clearly didn't have a clue or could have had manager stuck in the dark ages telling them they will only succeed by keeping the prospect on the phone - that's 1980's style selling for you and it's no longer effective - we live in the information age.

I'm writing a book on this very subject at the moment email [e-mail] if your reading this and want to find out about modern ways to win sales without cold calling.

hope this helps. Best wishes.

Dan

P.S. Put the phone down next time that usually sends out the right message about whether your interested!