Asking user name and password in Ricoh Aficio...

Question

Dear Mr. Bubbabear64,
Thanx for ur reply. when I am starting Ricoh Aficio MP2000 copier its asking for the user name and password. now client forgot the password. so they can not make the photo copy without putting password. i went into the user tools-system settings and when i have clicked on the system settings its not opening and still asking for the user name and password. I went into service mode and i have cleared user details but still problem is there. May be client has put the administrator password by mistake. this copier also has a printer card and may be the password saved in this card only. because when i am removing the printer card its working fine with out asking any thing. Now how can I remove or delete the login user name and password from the copier?