Assume that you are the training supervisor of a large,?

Question

The company has seven department

stores in your city. One of your biggest problems

is adequately training new salesclerks. Because salesclerks

represent your company to the public, the manner

in which they conduct themselves is highly important.

Especially critical aspects of their job include knowledge

of the computerized cash register system, interaction

with the customers, and knowledge of the particular

products being sold.

1. Design a three-day orientation/training program

for new salesclerks. Be sure to outline the specific

topics (subjects) to be covered and the techniques

to be used.

2. Specify what methods could be used to evaluate

the success of the program.

Answer 1

Explain how the registar works. Explain how the customer scanners work. Customers always want to know the price of things. Explain taxable and non taxable items. Make dry ones of customer service with employees.