BLackberry Pearl center ball. ?

Question

My center ball is not working. you can scroll but you can't select anything I have to use the enter key. Can you tell me something that I can do to fix it if it is fixable.

Answer 1

Mark C's answer is correct and is the official recommendation of Blackberry support... rapidly roll the trackball in varous directions.

You can also try pressing firmly while rolling.

If it's less than a year old, you can get it sorted under your warranty.

Finally, if you're competent or daring or brave, you can try disassembling and cleaning the trackball.

There are detailed instructions, with photos, here...

http://www.blackberryforums.com/general-...

...and also here...

http://www.blackberryforums.com/general-...

You can also search on YouTube for "Blackberry trackball"  where there are a lot of videos on how to remove the trackball (mostly so that you can change the color... but you can use the same techniques to clean the trackball as well)

Cheers

Steve

Answer 2

Sometimes dirt gets inside there. Try pressing hard on the ball on moving it all around. I had that same problem and it worked for me.