BOS problem, PLEASE HELP!!!!!!!!

Question

I recently got a few trojans and viruses. I got rid of them and got rid of a few errors at the start up after messing with some things in the registry. Then I faced problems with the computer being unable to shutdown unless I have to press on the power button. Then I went to my computer and got into the properties and turned off the automatically restart if system failure. When I turned it off I got this blue screen it says:

STOP C000021 a {Fata System Error}

The windows Logon Procss System process terminated unexpectedly w/ a status 0

f 0x00000000 (0x00000000 0x00000000).

The system has been shut down.

Answer 1

You have experinced the Blue Screen Of Death!  I am afraid your best bet is to re-install the operating system.  Remembering to Partition and Format your hard drive first....in order to delete the old system.

Make sure that you have saved all important files on to disc or flash drive before doing this.

Good Luck

Answer 2

You need to get three things for your computer; the first two are free over the web:

Spy-bot Search and Destroy program - this gets rid of web bots that steal privacy info and track your site visits.

Ad-aware - this gets rid of malicious advertisements.

Finally, and this will cost you $40, get Tune-up Utilities.  This has numerous functions for removing junk from your registry and hard drive.