Balloon : ( Your computer is infected! )

Question

I've download software from the Internet .. Then I've installed ..

When my computer start .. show me very annoying balloon ..

As follows:

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Your computer is infected!

Windows has detected spyware infection!

It is recomended to use special antispyware tools to pervent data loss. Windows will now downloadand install the most up-to-data antispyware for you.

Click here to protect your computer from spyware!

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please help me ....

Answer 1

My last one of the lot.  That is obviously a rogue infection.  XP SecurityCenter is one rogue that has a balloon alert.  See Malwarebytes' Anti-Malware Detection Lists and match the one you have.  Scroll down for the rogue part.

http://www.malwarebytes.org/malwarenet.p...

Download and update Malwarebyes' Anti-Malware and run it and then reboot, and it's free to use.

http://www.softpedia.com/get/Antivirus/M...

Answer 2

MESSENGER SPAM

this set up is for Internet Explorer alone

do you get pop ups claiming that your computer is at risk?

those are called "Messenger Spam" !

to stop messenger spam:

open start page

open administrative tools

open services

these services are in alphabetical order

you need to close two:

a] Alerter

b] Messenger

NOT related to MSN messenger or any other instant messenger

right click each service

click properties

from drop down menu,select disable

another method to deal with those that get through is to copy the pop up address at the top of the pop up or pop under [ starts up AFTER you close a window ]

open internet options [ start--control panel--internet options ]

open content tab

open settings

open enable

enter address

click never

close

open Advanced tab

check to see if pop up blocker is checked

close

reboot

please don't forget to choose Best Answer

this answer has been selected as Best Answer 24 times

                

Answer 3

1st, Warning: Clicking anywhere on a suspicious pop-up like that can trick you into bypassing your anti-virus program to allow a malware download to start, so I refuse to interact with suspicious pop-ups by pressing Ctrl+w (hasn't always worked) or Alt+F4 (has worked always for me) to close the window. Another option is to go right-click task bar or Ctrl+Alt+Del > Task Manager > Applications to close it.

2nd: To help troubleshoot if you downloaded a bad program, I want you to screen it at CNET's http://www.download.com.  Unless it is an obscure program with very few users, it should be there if it is safe.  Also, to screen the site you got it from, use McAfee's Siteadvisor at http://www.siteadvisor.com/.  You should have it on your browser all the time to tell you if a site has bad downloads, but you can search their data base with the suspicious url.

There is a lot of rogue free anti-malware programs out there. They tend to find malware even if your machine is clean, so you need a solid reference such as CNET's www.download.com, that screens programs to download.

HP Support told me to try (These are both in my BBC link too):

http://www.kaspersky.com/virusscanner

http://onlinescan.avast.com/

So I tried the Kaspersky online scanner even though I already own Norton Internet Security 2008. It took 5 hours to do the complete scan, and I was able to save a scan report, but if you have malware, you have to delete it manually. www.download.com's advice on the free online Kaspersky scanner says:

"The free Kaspersky Online Scanner does not scan boot sectors and MBRs, so it cannot detect malicious code located in these areas. The free Kaspersky Online Scanner does not protect against malicious code, and cannot prevent future infections. It only detects malware that has already penetrated your computer. We strongly recommend that you install a full anti-virus solution to protect your system."

My Yahoo Security Center link basically answers your question as well.  It warns you may not be able to find all the pieces of malware to manually remove, and in extreme cases if your anti-malware can't clean your computer, you have to reformat your hard drive and reinstall your o.s., which is why prevention is key.

I'm glad I bought Norton when it blocked the Trojan.zlob virus from downloading from a Google Group I went to (I got Google to delete that group). The group looked a bit odd. It had what looked like an embedded s**y Youtube video, but it was just a picture, and when I clicked on it, Norton told me it had just blocked the Trojan.zlob virus. I also got a pop-up saying I had to agree to download a program to watch the video. It was more malware to be sure because I already have the program to watch a Youtube video. Trickyyyyy.

I tried Windows Defender, which is free and included with Vista, but it got a bad review in PC World.

Kaspersky was great for a 2nd opinion in addition to my paid for Norton Security. Based on my experience, I hope you have a full-version anti-malware program.

p.s. I screened Muckdoom's link to Malwarebytes on CNET's download.com.  CNET says it is free to try, but like with the Kaspersky Online Scanner,  to get full functionality, you have to buy the full version: http://www.download.com/Malwarebytes-Ant...

Answer 4

what did u download ... that would be a help with your problem .... seems u downloaded a rogue program ..... re ask ? ............