0 LIKES LikeUnLike
1and1.com is taking me to collections over a 7$ domain that they claim they couldn't receive payment from even though my billing details are accurate.So I got an email about 1 month ago saying they couldn't charge my account and I had to make sure my information was correct. Right away I went in and updated my billing information, etc. WITHOUT ANY RESPONSE OR CONFIRMATIONS I get 2 bills from a collection company stating that I owe them something like 30$ for a 7$ domain. I understand tacking on the extra/etc. But my point is 1and1 failed to follow up with my new billing information and instead took me directly to collections.They have done this to me once before but I thought my billing may have been legitimitly outdated. I think the issue is I am using a VISA (non-credit card) and they dont accept visa or anything (I think they did when I went to sign up though ...) but I am still really upset that they didnt give me any warning of this other than "Update your account" which I did as soon as I got the email.What should I do?Thank you in advance.
Tags:
Report (0) (0) | earlier
Latest activity: earlier. This question has 3 answers.