Best buy replacement?

Question

i bought an hp pavilion dv1000 laptop at best buy aprox. 3 years ago about 3 months after i bought it it messed up and i had to get it fixed not knowing then that i would be taking it to get it fixed almost every 1-3 months for the next 3 years and i have had multiple problems but they say there are some requirements to get a replacement like *x* amount of problems must be had but they all must be different problems so basically if your screen breaks every month no replacement but if some different part breaks u get a replacement i just want to know what specific requirements must be made to get a replacement and will it be an equal value laptop?

Answer 1

Your replacement would be for either the same laptop, or a newer one of the same model series.  You can not replace a HP laptop for an Apple laptop because they cost a LOT more.

Leapord sucks anyways, why would you want to do such a thing?

Answer 2

I broke my iPod and when they finally replaced it they offered me any MP3 player of the same value I paid for it. Basically, I traded my 3rd gen iPod for a 5th gen. Cool deal, but it took nearly 3 months to get it accomplished. Dunno if they would have offered a store credit for anything of that value tho.

Even tho it had a happy ending, I will soooooo never fall for that best buy garbage again or any protection plan for that matter. What a pain in the assthat was!