Best buy return laptop Policy?? Please help. 3 year replacment plan.

Question

Hi,

I had recently brought a laptop into bestbuy for a software repair. when i came home, my 4 year old nephew got a hold of it, and took it outside and well.. threw it off the deck. ( very embarresing.) I have a 3 year performance service plan at bestbuy. My question is, if i bring it back to bestbuy, will they give me a store credit? or will they just give me a replacment laptop? I would rather have a store credit because Ive had problems with this laptop since i got it. ( oh, and its WAYYYY to damaged to be repaired)

So wat do you guys think? Will they give a store credit?? Or just replace it?

Please put how u know if they will either replace it or give me a credit.

Thank you very much!!!!

Answer 1

BestBuy's Performance Service Plan covers your equipment for breakdowns and normal wear and tear, but I'm pretty sure that it won't cover you for damage such as you've described.

http://www.bestbuy.com/olspage.jsp?id=pc...