Question:

Biometric fingerprint reader not recognising me

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Hi,
My Medion akoya P6612 Notebook will not recognise my fingerprint upon start-up. I think the problem relates to me de-installing the application "VitKey" which is responsible for making the fingerprint reader work. After De-installing this and rebooting my laptap, it would not recognise my fingerprint and after three unsucessful attempts it gives the option to type in a password. This does not work also. I know the password is correct, but it still says its the wrong password. Any help on how I can solve this problem would be greatly appreciated.

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