My HP Pavillion DV8000 keeps turning to a black screen while running. The computor still has all the lights on and appears to still be operating however the screen turns totally black!. The only way to solve the problem is to hard shut down the computor. It appears to be more succeptable to this when I move the laptop. I have done a total resore from the restore discs :( and the problem still exsists. Hp support wanted $49.99 to do a phone diagnostics ..and I'm not even sure that the screen would stay on while we went through the routine..plus, sorry to say but I could hardly understand the gentleman even for the price quote!!!!....and $399.99 to send it to HP :(
I would seem to me that it's more of a hardware issue since I did a total restore and still have the problem. I am running Windows XP Pro, IE W/SP3
200gb hard drive, 1 gb Ram. The problem exsisted before and after sp3 install...Also on occasion the comp with reboot itself 4/5 times in a row.
I have run McAffee virus scan...SUPERantivirus...and Adaware. No viruses seem to exsist...I read someting about BIOS problems but do not know how to check for them...ANY help would be greatly appreciated!
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