Blackberry Pearl 8130 and it's call log?

Question

Does anyony have a problem with their call log on there blackberry. My phone erases my call log almost as soon as i get a phone call. What could be the problem? I assume it is probably memory. What do you think?

Answer 1

Issue: Messages and call logs are missing on the BlackBerry 8130 smartphone.



Cause:

1. The BlackBerry smartphone is set to reserve a large portion of the device memory for media files. As a result, messages are being removed to free up space.

2. Message and call logs are being removed from the BlackBerry smartphone to free up memory.



Resolution:

The BlackBerry smartphone is set to reserve a large portion of the device memory for media files. As a result, messages are being removed to free up space.



Resolution 1

Reduce the amount of device memory available for media files and reduce the number of media files on your BlackBerry smartphone. To do so, complete the following steps:

On the BlackBerry smartphone home screen, click Media.

Select a media type (Music, Video, Ringtones, Pictures).

Press the Menu key and select Options.

Reduce the value set in the Device Memory Limit field. This field sets the maximum amount of device memory available for all media files.

Reduce the value set in the Reserved Pictures Memory field. This field sets the amount of device memory reserved for picture files.

Press the Menu key and select Save.

Reduce the number of media files stored on your BlackBerry smartphone in order to meet the limit set in the Device Memory Limit field. For example:

Transfer the files to a media card.

Transfer the files to your computer using the media manager tool of the BlackBerry Desktop Manager.



Cause 2:

Message and call logs are being removed from the BlackBerry smartphone to free up memory.



Resolution 2

Upgrade to newest Blackberry Device Software:



Browse to www.blackberry.com

Download the newest Multilanguage software package and follow the upgrade process