Blackberry help. flashing screen and red light?

Question

i just got my blackberry today and was listening to some music on it when it suddenly stopped and the screen turned blank. then a red light at the top starts to flash and then suddenly a white screen appears then disappears. it also won't turn on at all. i don't know if this means that it's dying or what. i havent dropped my phone or anything. please help.

Answer 1

I would try removing the battery for a minute and putting it back in. If that doesn't work I would try charging the phone. Some devices wont charge in your computer if the battery is completely dead, so you might need to plug it into the wall. Beyond that I would take it into the repair shop or call your provider and they might have you send in your phone for repair

Answer 2

I agree, take the battery off while on, then give a few mins, put back in.  Also plug it up to the desktop manager software and when it syncs, see if it reports problems.