Blackberry pearl (8130) software question?

Question

my buddy has the pearl and i tried hooking it up to his computer using that desktop manager for black berrys, software.. everything worked fine until i went to the application loader to install some themes i had him download and it said that the phones software was not right and to contact verizon or RIM ... does anyone have any ideas on what would cause this problem or how to fix it .. i suggested going to the verizon store and getting a software upgrade (he has had the phone for roughly a year and there must have been an upgrade since then i would assume)

thanks

Answer 1

Look on Verizon's website and you can download the blackberry software there for free. Install the handheld software to the computer and then connect the BB. It will tell you if the device needs to be updated.

Usually the handheld software needs to be installed to the PC before you can use the application loader. So, even if the device doesn't need an update, it will probably solve your problem.