Blackberry unlocked through Att but service provider is Rogers?

Question

ok, so i bought a blackberry 8700C on ebay and got it unlocked through At&t. I went on BB site to update the software on it and went through all the steps then as it was loading, this message came up: Unable to reconnect to the device during a multi-stage load operation. I have tryed over and over and nothing has worked. So now my BB is just a blank screen with the error 507 on it. I have contacted At&T and they can do nothing for me. Does anyone know, if i am through rogers but unlocked through At&t, should i be using the rogers software update or the At&T?

Answer 1

You may want to start the process again. The 507 error means that there is no operating system on it. You should be able to use any carriers 8700 software, as long as it is for your BlackBerry model. You might want to check out BlackBerryFAQ.com and BlackBerryForums.com for further assistance.