Blackberry user tools cd not working?

Question

Okay so I just got a blackberry and when I put in the BlackBerry User Tools cd in my computer it just comes up with a grey screen and a blue bar across the top that says BlackBerry User Tools.What should I do and do I really even need to use it?

Answer 1

There is a newer version for download here:

http://blackberryfaq.net/index.php/Black...

and yes, if you want to be able to backup/restore your data from your blackberry, you should load the tools (AKA desktop manager).