Blue Ray Firmware Update?

Question

Inserted disc and ran update seemed to be going well. The player opened and never closed up again it has been this way for 45 minutes. It says not to power the thing off, it is supposed to close itself and then finish the update. I think it turned off on its own but it wouldn't with the dorr opened. Anyone out there an expert on this. How long will is it supposed to really take to complete the firmware update? Sony tech support is closed.

Answer 1

A firmware update can take between half an hour and an hour. In my HD-DVD player I did it on line and it took almost an hour. When I updated my DVD player with a disk it only took about 10 minutes. However, it sounds like something went wrong with yours. Yes it should have closed itself and then read the disk and done the update. It sounds like it never did that or else it finished the update when you weren't looking. I would get a hold of Sony tech support for some guidance.