Question:

Bobin winding and slow pace on project

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It bought my Mc 10000 that had been upgraded to 10001, but the problem I have had is that when using professional mode, it takes alot of time even when it is just writtig a name. It can take 12-15minutes which other embroidery machines can not do. What would be the problem?

I have also encountered a problem with bobin winding, my Mc 10000 stoped winding but it can be hard wind from with in, It seems the winder doesnot tap the wheel or its won off. What can I do? I have not enjoyed the beauty I bought this machine for. Please respond on my Email. ronniemartini@yahoo.com

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