Bought goods online to be delivered to the Philippines via USPS but didn't received it?

Question

Hello... would you know the process when the "online merchandiser" already shipped my purchased goods via USPS? the delivery takes 7-10 days but it's already 13 days and I haven't received it yet. I contacted the "online merchandiser" but they don't know where the goods are since they already shipped it and have a custom number already? would you suggest anyone or organization from the Philippines where I can ask for help? Hope I can have answers soon.. Thanks

Answer 1

USPS is Unites States Postal Service.  7-10 days means within the US.  If it's international to the philippines, it will be longer thn 7-10 days.  Go to the usps website and look around for their policy on international shipping.