Brand new Kenmore washer that won't spin?

Question

I just got my new Kenmore washer today and I've used it twice and it worked fine those two times but on my third load it wouldn't spin. Like the water came out regularly but the washer wouldn't spin. I thought it was over heated or something from being used too much so i waited a couple hours or so and tried again but it still wouldn't spin. I checked the manual and it said the load could be too light but i had the same amount of clothes in there as my last load. help?

Answer 1

Call Sears (KMART) immediately. If they delivered and installed it could be improper installation or you got a defective one. They are normally very good about correcting any issues.  

Answer 2

exchange it.

no use fixing it if you only used it 3 times and it gave out

Answer 3

Return it, plain and simple

Answer 4

They come with warraties. If you are willing to wait a couple days for a repair call the mfr and ask them to set you up with warranty service. Or if you dont want to wait you could ask that the dealer exchange it, but be ready for the to say no. Some dealers will not exchange it because that is what the warranty is for.

Sounds like maybe the lid switch went out?

Answer 5

Time to take it back!!

Answer 6

The time you spent asking the question here would have been better spent calling the location where you bought it from.  The washer has a warranty and you need to call the place you bought it from and let them know that the machine is not working properly.

Answer 7

It sounds like your lid switch is not engaging. For a simple solution, try pushing down on the lid. It might make the switch engage for the time being. Then call Sears and have a service technician come to repair it. It should be a real simple repair that can be handled the same day. You're still in warranty so there should be no charge.

Answer 8

Take it back and ask for a new one.  They normally have a few months warranty on them.