Broken ceramic around electrical wires? ?

Question

I ordered and received a violin makers bending iron in the mail. There is a ceramic "box" that covers some wires that is broken in half. Must have been in the shipping. I contacted the seller who said I should just glue it or wrap electrical tape around it. Does this sound right?

Thanks so much for your help.

Answer 1

First of all, if you bought it new, then you should get it replaced at no additional charge. If it was used and not insured, yes, you can just glue it together or tape it OR if you want to you can make a new box altogether. The only purpose of the box, other than looking nice, is to protect the wires from being touched.

Answer 2

sure, you can super glue the ceramic together, just make sure no electrical parts are exposed (like any energized metal parts).... but i believe you can demand a new one if it was damaged during shipping

Answer 3

If this is a new bending iron then the vendor should replace the unit with an undamaged new unit.  

If this is a used unit "sold as is" then you will need to follow his recommendations.