Question:

CC and drum Icon will not go out after changing...

by  |  earlier

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The "CC" and drum icon are lit suggesting that I needed to change the toner cartridge.

After replacing the toner cartridge the "CC" and drun icon are still lit and I cannot make copies.

Is there something else I need to do? I have put toner cartridges in before and never experienced this problem.

Thanks, Bill

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