Cable box won't turn on after power went out?

Question

I have knology and we just had a big lightning storm or whatever you want to call it here and all the power went out for a second then came back and since then the cable box won't turn on at all. It's plugged in and everything and it just won't turn on no matter what i do. I even tried unplugging it and plugging it back in. I don't want to call knology to come fix it until i know for sure theres nothing i can do about it myself.

obviously the internet is working and so is the house phone and everything. The cable box was on when this happened and was working fine now it won't turn on for nothing.

Answer 1

just call the company and they will send a signal to the box and they will tell you whats wrong