Camera Problems! Please Help!?

Question

So i have a sony dvd handycam. i installed the software for it online (imagemixer 1.5) and i connect the camera to my computer but when i do nothing happens. none of my footage gets imported into my software. can someone please help i desperatly need it. i am filming tomorrow and i dont noe wat to do about this. thank u.

Answer 1

on the usb push it harder(?) onto ur cam cuz sumtimes the usb might be loose

there should be a number on the side where u can call sony

or u can get onto their site

i had problems with one of their camera's and i mailed it to them and they fixed it but u dont have time for tht so i guess u should call sony

Answer 2

Is it USB or Firewire?  Some have both connections but the USB will only upload still photos so make sure you are using a firewire connection.  Also, if you are using VIsta, you may need to download an update to your software.  Good luck.